Pocket Pay App Setup

This guide will step you through all the steps to get your Pocket Pay app setup and MT330 connected so that you can start accepting card payments.

Before you start

In order to start using the Pocket Pay app, you will need the following on hand:

- Quest MT330 PINpad

- Cloud EFTPOS login details (email address and password) as supplied to you when purchasing MT330.

- Supported smartphone or tablet device with Internet connectivity (3G/4G/WiFi). See here for supported devices.

Download the Pocket Pay app

The Pocket Pay app is available on your supported smartphone or tablet app store. Simply type in 'Pocket Pay' and download the app called 'Pocket Pay' with the following icon.

Apple App Store

Google Play App Store (Android)

Windows Mobile App Store

Setup Instructions

Launch the Pocket Pay app

Launch the Pocket Pay app by selecting the icon on your smart device.

Commission your smartphone or tablet

The Pocket Pay app will guide you through the commission process. This is a one off process to register your smartphone or tablet as an authorised Device and allow you to connect to any MT330 owned by you or your company.

1
Select Begin.
2

Make sure you have the Cloud EFTPOS account details (email address and password) provided to you when purchasing your MT330. Contact Support if you have lost your login details. Contact Sales if would like to purchase a MT330 device.

If you have your account details, select I have an account.

3
Enter your Email and Password.
4

Enter your 'Device Name'. The Device Name is the name you will use to reference the smartphone or tablet you are commissioning the Pocket Pay app on. It is recommended that you use a name you will recognise, as it will assist in the event you lose your smartphone or tablet and wish to block use of the Pocket Pay app.

Select Proceed to continue.

5
Your smartphone or tablet is now commissioned and ready to connect to your MT330.

 

Connect your MT330 - iOS & Android

Now your smartphone or tablet has been commissioned, you are able to connect it to your MT330.

1

Make sure you have your MT330 and select Choose PINpad.

If you do not have your MT330 at this time, select Choose Later. Once you've got your MT330 on hand, follow these instructions to connect your MT330 later.

2
Ensure that your MT330 is turned on and you have your Serial Number ready (located on the back of MT330) and select Continue.
3
The Pocket Pay app will search for any available MT330's and display them in a list. Select the MT330 option that matches the serial number of the MT330 you are trying to connect to.
4
You've now successfully connected your MT330 to your smartphone or tablet. Now you have connected your MT330, when the Pocket Pay app opens and your MT330 is also turned on, it will automatically connect.

Now you are ready to take card payments using Pocket Pay!

Connect your MT330 - Windows Phone

Now your smartphone has been commissioned, you are able to connect it to your MT330.

1

Make sure you have your MT330 and select Choose PINpad.

If you do not have your MT330 at this time, select Choose Later. Once you've got your MT330 on hand, follow these instructions to connect your MT330 later.

2
Ensure that your MT330 is turned on and you have your Serial Number ready (located on the back of MT330) and select Continue.
3
You will first need to pair the MT330 to your Windows Phone within Windows Phone Bluetooth Settings. Select OK to continue.
4
Windows Phone will search and list all available bluetooth devices, including MT330s. MT330s will be labelled as MT330_XXXXXXXX, where X is the serial number on the back of your MT330. Select the MT330 option that matches the serial number on the MT330 you are trying to connect to.
5
The MT330 will display the PIN listed on the smartphone/tablet. Verify that the PIN is the same and select ok to continue.
6

The selected MT330 will briefly show 'Connected' before changing back to 'not connected'. This is normal.

Select the button on your Windows Phone to return to the Pocket Pay app.

7
Select the MT330 that you just paired in Windows Bluetooth Settings.
8
You've now successfully connected your MT330 to your Windows Phone. Whenever the Pocket Pay app is open and your MT330 is also turned on, it will automatically connect.

Now you are ready to take card payments using Pocket Pay!

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